LEMONDA is a lifestyle accessories brand focused on creating sustainable, high-performance watch straps inspired by health, nature, and energy.

Our Mission: To create innovative, eco-friendly, high-performance accessories that empower people to move freely, live actively, and connect with nature.

Our Vision: A future where performance and sustainability go hand in hand—leading a lifestyle that celebrates health, energy, and harmony with nature.

We offer high-quality accessories designed for daily movement, comfort, and conscious living—with more product lines coming soon.

Because you care about performanceandthe planet. Our products are sustainably made, tested for durability, and designed for real life.

All products are made with certified recycled and plant-based materials, and tested for corrosion resistance, durability, and safety.

Click“Sign Up”on our website and follow the steps. It’s quick and easy—and exclusive member benefits are on the way!

Stay active on our site and keep an eye out for upcoming VIP perks—more details coming soon!

We’re constantly developing new product lines that combine sustainability with performance.Our CarbonGlow series is crafted from plant-based acetate resin—lightweight, smooth, and durable with a carbon fiber-inspired finish.

Yes. Our materials are certified skin-safe and free from harmful chemicals, making them suitable even for sensitive skin or everyday wear.

Absolutely. Our products meet international standards such as CE, RoHS, and other environmental certifications to ensure safety and sustainability.

That depends on the materials and features of each product.

Our CarbonGlow series, for example, is made from plant-based acetate resin and enhanced with wear-resistant properties. It’s tested to withstand daily friction, sweat, UV exposure, and even seawater, making it a reliable choice for active, on-the-go lifestyles.

We ensure each product is designed with both comfort and long-term performance in mind.

Definitely. All items are individually inspected and tested to ensure quality and durability before we send them out.

We accept major credit cards, PayPal, and other secure payment options available at checkout.

More exclusive offers and member benefits are coming soon—stay tuned!

Unfortunately, we cannot refund the price difference. Product prices may fluctuate due to factors such as changes in material costs, currency exchange rates, and market conditions. We recommend checking prices before placing an order to ensure the best deal at the time of purchase.

Please try an alternate payment method or contact your bank. If the issue continues, reach out to our support team.

Once your order ships, you'll receive a tracking link via email. You can also check order status in your account.

● For orders not shipped yet: Yes, you can modify your order. Please contact your sales manager and let them know which product(s) you'd like to replace, along with the new item(s) and quantity you'd like instead.

● For orders that have already shipped: Unfortunately, once your order has been shipped and delivered to the shipping agent, we are unable to make changes to the products in your order.If you have any questions, our sales team is here to help!

Yes, you can cancel your order before it ships. Please contact our support team as soon as possible to assist with the cancellation.

Log into your account and go to your order history to reorder with one click.

Please check your spam, junk, or trash folder. Sometimes our emails can be mistakenly marked as spam by your email provider's filtration system. To avoid this in the future, we recommend adding our email address to your contact list or address book. This will help ensure that you don't miss any important updates or notifications from LEMONDA.

Double-check your email address and check your spam folder. You can also log in to your account to view orders.

Yes, we ship worldwide! Shipping options and delivery times vary by region.

Orders are usually processed within 24–48 hours after payment is received.

Delivery times vary by location. Most international orders arrive within 5–12 business days.

You can track your shipment via the tracking number provided in your shipping confirmation email.

Yes, you can—as long as your order hasn’t shipped yet. Please contact us as soon as possible, and we’ll be happy to help update your address.

Yes, we offer worldwide shipping. Delivery times and fees vary by location and will be shown at checkout.

Yes, you can update your shipping address before the order is shipped. Just reach out to us promptly, and we’ll assist you with the change.

No, our retail prices already include all applicable customs duties and taxes. You won’t need to pay anything extra upon delivery.

We provide accurate declarations to help minimize issues, but customs policies vary by country.

You may return your item within 30 days of delivery. The item must be unused and in original packaging.

We’re here to help. Contact our support team with your order details and we’ll work it out.

No worries—return shipping is on us!

Just let us know the reason for your return, and we’ll take care of the rest.

Refunds are usually processed within 5–7 business days after we receive the returned item.

We ensure your account security by using advanced encryption and security protocols. Regular security audits and updates are performed to safeguard your personal and transactional information.

At LEMONDA, we prioritize your privacy. We only collect necessary information and use it to process orders and improve your shopping experience. Your information is never sold to third parties, and we comply with all relevant data protection laws.